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Appendix 9: Emergency Response Procedure

The following information should be included in the packaging of all biological materials
classified as UN 2814, 2900, 3373 and 3245. This enables carriers, operators and
others to respond appropriately in the event of an emergency that includes spillage.

Emergency contact details

All shipment of infectious substances in Category A and Category B should have the
name, address and emergency telephone number marked either on the package, or on
the Air Waybill and Shipper’s Declaration. The appropriate location for these emergency
contact details is in the “Additional Handling Information” section of the Shipper’s
Declaration.

For land transport, the name, address and telephone number should be included either
on the package or accompanying documentation

Responsibilities

Be sure, the person answering the emergency telephone number has the relevant
information directly available or has direct access to a person with that information. This
responsible individual should be knowledgeable of the hazardous material being
shipped and has comprehensive emergency response and incident mitigation
information for that material, or has immediate access to a biorisk officer who
possesses such knowledge and information.

Reporting

Any spills, leaks, emissions or accidents involving biological substances should be
notified to the Pathology Department of the Shipper and consignee. For infectious
substances in Category A, classified as UN 2814, the incident should also be reported
to the Disease Control Division, Ministry of Health, Malaysia.

Mitigation procedures

If any person responsible for the carriage or opening of packages containing infectious
substances becomes aware of damage to or leakage from such a package, that person
must:

• Avoid further handling of the package or keep handling to a minimum.
• Inspect adjacent package for contamination and put aside that may have been
contaminated.
• Inform the appropriate public health authority or veterinary authority and provide
information on any countries of transit where persons may have been exposed to
danger.

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