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Appendix 9: Emergency Response Procedure
The following information should be included in the packaging of all biological materials classified as
UN 2814, 2900, 3373 and 3245. This enables carriers, operators and others to respond appropriately in
the event of an emergency that includes spillage.
Emergency contact details
All shipment of infectious substances in Category A and Category B should have the name, address
and emergency telephone number marked either on the package, or on the Air Waybill and Shipper’s
Declaration. The appropriate location for these emergency contact details is in the “Additional Handling
Information” section of the Shipper’s Declaration.
For land transport, the name, address and telephone number should be included either on the
package or accompanying documentation
Responsibilities
Be sure, the person answering the emergency telephone number has the relevant information directly
available or has direct access to a person with that information. This responsible individual should be
knowledgeable of the hazardous material being shipped and has comprehensive emergency response
and incident mitigation information for that material, or has immediate access to a biorisk officer who
possesses such knowledge andinformation.
Reporting
Any spills, leaks, emissions or accidents involving biological substances should be notified to the
Pathology Department of the Shipper and consignee. For infectious substances in Category A, classified
as UN 2814, the incident should also be reported to the Disease Control Division, Ministry of Health,
Malaysia.
Mitigation procedures
If any person responsible for the carriage or opening of packages containing infectious substances
becomes aware of damage to or leakage from such a package, that person must:
Avoid further handling of the package or keep handling to aminimum.
Inspect adjacent package for contamination and put aside that may have been contaminated.
Inform the appropriate public health authority or veterinary authority and provide information on any
countries of transit where persons may have been exposed to danger.